The Scams to Watch For
Marketplace is full of genuine deals — and a handful of scams that target buyers arranging pickups. Here's how to spot them and protect your money.
"Pay a Deposit to Hold It"
A seller who asks for a deposit before pickup, especially by Zelle or Apple Cash, is a common scam. Once paid, they stop responding. Never send money before the item is in front of you (or your pro). Pay in person at pickup.
"I'll Deliver It for a Fee"
A seller who insists on delivering it themselves for an extra fee, but won't let you see it first, is often a setup. Insist on a pickup where you (or a vetted pro) see the item before money changes hands.
The Switch
You agree on a couch in photos; the seller offers a different, damaged couch at pickup. The fix: have the pro send a photo of the actual item at pickup and compare it to the listing before paying.
Fake Listings and Bait Pricing
A listing priced far below market with generic photos and a seller who won't answer specifics ("what's the dimension?") is often a bait listing to collect deposits. Stick to listings with real photos and responsive sellers.
"I'm Out of Town, Use My Mover"
A seller who says "I'm away, here's my mover's number, pay them directly" is almost always a scam. Both the "mover" and the "seller" are the same person; you pay for a couch that doesn't exist. Always use your own vetted pickup service.
Use a Vetted Pro as a Buffer
Our pro is your eyes at the pickup. They photograph the item, confirm it matches the listing, and you pay the seller only after the item is verified. A third party removes most of the scam surface.
Pay by Traceable Means
Pay by Venmo, Zelle, or card — not cash, and not gift cards. A traceable payment is your recourse if the item isn't as described. Cash is gone the moment it leaves your hand.
Book a vetted Marketplace pickup in NYC — your pro, your safety.
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