How to Get a Heavy Package Up to a 5th-Floor Walk-Up

The Walk-Up Package Problem

A package left at the door of a walk-up building is only half-delivered. Getting a 70-pound box up five flights is on you — and it's exactly the job a pickup-and-carry pro handles.

Tell Us the Floor and the Walk-Up

The carry is the job. Tell us the building has no elevator and how many flights — a 5th-floor walk-up with a turn landing changes the time and the gear. We send a pro with a dolly rated for stairs.

A Stair Dolly Makes It a One-Person Carry

A stair-climbing dolly (tri-wheels) rotates up each step, turning a 70-pound box into a guided push. Without one, two people hand-carry the box one flight at a time — slower and harder on the back.

Inspect the Box First

A box that's already damaged at the curb should be photographed before the carry. A box that survives the truck but fails the stairwell is a claim against the carrier — and a photo is the proof.

Keep the Box Upright

If the box is marked "This Way Up," keep it that way. A heavy package flipped on its side damages the contents (especially appliances and electronics) and the carrier won't honor a claim if the "up" arrows weren't respected.

Clear the Stairwell

Move any bikes, strollers, or shoes off the landings before the pro arrives. A blocked landing is where a heavy box gets set down and picked back up — the most dangerous moment of the carry.

Two Trips for Multiple Packages

If you have three heavy boxes, the pro does two trips. Don't try to stack a 70-lb box on top of a 50-lb box on a stair dolly — it tips.

The $45 Flat May Apply

A single package up a walk-up often still fits the $45 flat rate. A very heavy or multi-box carry may add a small fee — confirmed before we send the pro.

Book package carry-up in your NYC walk-up — dolly, stairs, done.