The Big-Box, Big-Item Pickup Guide
More online purchases ship freight than ever — and freight means a held package at a desk you can't reach by subway. Here's the NYC guide to getting a big online purchase home.
Where Big Purchases End Up
- Costco / Wayfair / Overstock: freight desk or a curbside drop you have to be home for.
- eBay / Etsy furniture: a seller who won't ship and a listing that says "local pickup only."
- Facebook Marketplace / Craigslist: a private seller, no delivery.
- Amazon: a hub locker for small items, freight for big ones.
Pick the Right Service
- Single package, normal size → $45 flat package pickup.
- Oversize or freight item → package pickup with a van (priced by size).
- Multiple items or a true furniture move → Marketplace van at $99/hour.
Inspect at the Desk
A freight desk will hand over a damaged box without comment. Have the pro photograph the box at pickup before accepting it. A photo is your proof for a damage claim.
Reserve the Elevator
Freight items don't fit in passenger elevators. Reserve the freight elevator at your building or have the pro meet the doorman.
Book Assembly in the Same Visit
If the freight item is furniture, book assembly at the same time. The pro drops the box in the build room and assembles it — one trip, same evening, you're using it tonight.
Same-Day Is Often Possible
Our pros live across the boroughs. For a freight desk pickup, same-day is frequently available — tell us the desk hours and we'll match a pro.
Book pickup and delivery for big online purchases — van, pro, and care, today.
Ready to get your weekend back?
Don't let home projects overwhelm you. NYC Pro Tasker provides trusted, vetted professionals for furniture assembly, mounting, moving, and more.