Don't Start Building With a Missing Part
A single missing cam lock can stop a dresser halfway built. The smart move is to check the parts before booking assembly, and to know exactly how to get a replacement fast.
Check the Inventory First
Open the instruction booklet and find the hardware list. Count every screw, cam, and dowel against the list before you touch a tool. A 5-minute inventory saves a half-built dresser and a wasted assembly trip.
IKEA Replacement Parts
IKEA offers free replacement parts through its website (Parts & Services) or at the returns desk of any store. You'll need the part number from the manual and the product name. Most arrive in 7–10 days.
Wayfair Replacement Parts
Wayfair routes replacement parts through the original order. Open the order in your account, select "Report an Issue," and describe the missing or damaged part. Wayfair typically ships a replacement part or a whole new unit within a week.
Amazon and Third-Party Sellers
Message the seller through Amazon with the part number and a photo of the damage. Amazon's A-to-Z guarantee covers missing parts if the seller doesn't respond in 48 hours.
Damaged in Transit
Photograph the box and the damaged part before you start building. Once you've assembled a damaged panel, the retailer considers it "accepted" and the claim gets harder.
The Universal Spare-Hardware Kit
A $15 metric cam-and-dowel kit covers 80% of common flat-pack hardware. Keep one on hand and a missing part stops the build for 5 minutes instead of 5 days.
Reschedule the Assembly
If a part is missing, don't pay the assembler to wait. Reschedule once the part arrives — most pros will rebook without a fee if you tell them before the appointment.
Book assembly that starts with a parts check — or get the part first, then book.
Ready to get your weekend back?
Need help building that new piece? Book a top-rated NYC furniture assembly pro today.